If you are using an Apple device, you can use your original SIM card and your eSIM at the same time. Choose your original SIM card for phone calls and texts, and your LinkeSIM for your device data.
How can I check my data balance?
With the eSIM QR Code, you get a URL link to check your data usage at any time!
Can I top up my eSIM plan?
No, but you can buy a new eSIM. Don’t forget to delete the old one.
What happens if I have used my entire internet plan or if I have exceeded the validity of my plan?
If you use all your data or have exceeded your validity period, your eSIM will no longer work and you will lose your internet connection. Consider buying an eSIM before you have no internet access.
What should I do if I delete or lose the QR code of my eSIM?
If you delete your eSIM, it’s gone forever! If you’ve lost your QR code and the eSIM is not installed, contact us at help@linkesim.com or throught the help center. We will send you your QR Code by email.
How fast is my eSIM with Link eSIM?
The eSIM LinkeSIM allows you to connect to 4G and 5G LTE broadband. Please be aware that, despite our technical team’s best efforts, some destinations have limited coverage, which may result in reduced connection speeds. For your safety—and your phone’s—we don’t recommend attempting to share live stories from 50 metres underwater while scuba diving or… Continue reading How fast is my eSIM with Link eSIM?
Can I keep my WhatsApp number?
Yes, you will automatically keep your Whatsapp number, contacts and conversations.
When does the eSIM validity period begin?
Your eSIM is activated once you arrive in any of the covered countries, even if you downloaded it before arriving. We recommend installing the eSim 24 hours before travelling or on arrival. The QR code is valid 90 days before activation.
Is it possible to use a hotspot with my eSIM?
Yes you can share the connection with your device.
Can I use the same eSIM plan in multiple countries?
Yes, absolutely. If you purchase a package valid in several countries, you can move freely between these destinations. Your eSIM plan will always remain operational.